Returns, Refund & Exchange Policy

Returns & Refund Policy

Returns And Refunds Are Super Simple!

1 - If you would like to return an item simply email us at heythere@irinyc.com or send us a text at 646.232.2040, with your order number and we will email you a prepaid FedEx shipping label within 24 hours

2 - Attach this to the original box with the unworn shoes and drop off at a FedEx  location

3 - When we receive the shoes, we will fully refund you and you will receive an email confirmation of the refund

4 - You have 30 days from date of purchase to return

Exchange Policy

Exchanges Are Also Super Simple!

1 - If your size is incorrect, simply email us at heythere@irinyc.com or send us a text at 646.232.2040, with your order number and what size you would like to exchange it to. We will then email you a prepaid Fedex shipping label within 24 hours

2 - Attach this to the original box with the unworn shoes and drop off at a Fedex  location

3 - As soon as we receive your original shoes, we will immediately ship out your new size and contact you with the Fedex Tracking Number

4 - You have 30 days from the date of purchase to exchange