Returns, Refund & Exchange Policy
Returns & Refund Policy
Returns And Refunds Are Super Simple!
1 - If you would like to return an item simply email us at heythere@irinyc.com with your order number and we will email you a prepaid FedEx shipping label within 24 hours
2 - Attach this to the original box with the unworn shoes and drop off at a FedEx location
3 - When we receive the shoes, we will fully refund you and you will receive an email confirmation of the refund
4 - You have 30 days from date of purchase to return
Exchange Policy
Exchanges Are Also Super Simple!
1 - If your size is incorrect, simply email us at heythere@irinyc.com with your order number and what size you would like to exchange it to. We will then email you a prepaid Fedex shipping label within 24 hours
2 - Attach this to the original box with the unworn shoes and drop off at a Fedex location
3 - As soon as we receive your original shoes, we will immediately ship out your new size and contact you with the Fedex Tracking Number
4 - You have 30 days from the date of purchase to exchange